About John Hancock
<p>Retirement plan administration and recordkeeping are a core part of John Hancock’s business, offered through John Hancock Retirement Plan Services, a division of Manulife Financial Corporation. Founded in 1863, the firm has 4,000 employees and supports plan sponsors and their advisors with day-to-day plan operations.</p> <p>Headquartered in Boston in the Greater Boston area, John Hancock has locations in Boston, Westwood (southwest of Boston), and Valhalla in the New York City metro area. The company works with financial representatives, consultants, and plan sponsors across the United States on plan design and ongoing administration.</p> <p>John Hancock handles plan design, compliance, and recordkeeping for a range of retirement plan types, including defined contribution, defined benefit, executive benefit, and Taft-Hartley plans. It reports 54,000 clients and $253.0B in AUM (2025).</p> <p>What differentiates John Hancock is its scale as a long-established insurer and asset manager paired with a dedicated retirement plan services platform built for sponsors, advisors, and participants.</p> <ul> <li>Plan design support for new and existing plans</li> <li>Compliance services and operational oversight</li> <li>Recordkeeping and plan administration</li> <li>Investment platform access and plan reporting</li> <li>Participant communications and financial wellness tools</li> </ul>
Website: https://www.johnhancock.com/plan-sponsors.html
Founded: 1863
Employees: 4000
Office Locations
- Boston, MA (Headquarters)
- Boston, MA
- Valhalla, NY
- Boston, MA
- Westwood, MA
Services Offered
- Plan Design Consulting
- Compliance Services
- Recordkeeping
Client Statistics (2025)
- Total Clients: 54,358
- Total AUM: $253.0B
- Total Participants: 200,079
Plans Serviced (2025)
Largest plans where this firm is listed as a service provider (Schedule C) or IQPA (Schedule H) on the most recent filings (From Form 5500).
| Plan | Sponsor | Assets | Participants |
|---|---|---|---|
| IBM 401(K) PLAN | INTERNATIONAL BUSINESS MACHINES CORPORATION, NY | $59.4B | 49,030 |
| WESTERN CONFERENCE OF TEAMSTERS PENSION PLAN | WESTERN CONFERENCE OF TEAMSTERS PENSION TRUST FUND BOARD OF TRUSTEES, WA | $55.8B | 231,353 |
| RTX CONSOLIDATED PENSION PLAN | RTX CORPORATION, CT | $41.6B | 33,534 |
| PFIZER SAVINGS PLAN | PFIZER INC, NY | $22.0B | 29,469 |
| THE BANK OF AMERICA PENSION PLAN | BANK OF AMERICA CORPORATION, RI | $17.6B | 51,062 |
| 401(k) Retirement Plan | Healthcare Sponsor, IL | $16.8B | 17,444 |
| 401(k) Retirement Plan | Manufacturing Sponsor, MD | $16.8B | 89,789 |
| 401(k) Retirement Plan | Professional Services Sponsor, VA | $16.7B | 61,593 |
| 401(k) Retirement Plan | Technology Sponsor, DC | $14.7B | 102,863 |
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